Customer Service Representative
Pickering, Ontario (Head Office)

LendCare Capital Inc., a wholly-owned subsidiary of goeasy Ltd. (TSX: GSY), is a Canadian point-of-sale consumer finance and technology company, which enables over 3,000 businesses to increase their revenue by providing full credit spectrum financing at the point-of-sale. For over a decade, LendCare has cleared a path to providing fast, reliable, and affordable financing options for the Powersports, automotive, retail, home improvement, and health sectors, while processing over $6 billion in loan applications to date. With a dedicated team of finance experts and well-established partnerships with merchants, dealerships, and brokers, LendCare bridges the gap between credit score and customers living their best life.

Partner Support is the front-line customer service department that interacts with our Partners. This is a business-to-business role to help assist LendCare partners with any questions.

We are looking for Customer Service Agents who want to join a team of professionals to deliver exceptional service for our partners across Canada. The successful individual would have a customer service background and enjoy working in a fast-paced team environment. Organizational skills and attention to detail is a must.


  • Work as part of our team to provide exemplary customer service and ensure that our Partners are always receiving the type of service quality they expect
  • Responding to partner questions and requests (both through telephone, chat and email).
  • Ask great questions in order to identify the Partners needs and efficiently resolve inquiries
  • Take accountability to solve issues from beginning to end
  • Provide world-class customer service during every customer interaction
  • Demonstrate comprehensive knowledge of our services


  • At least 2 years experience working inbound customer service, call center and/or sales role
  • Excellent oral and written communication skills
  • Strong interpersonal skills
  • Experience in high paced work environment
  • Proficient in Microsoft Office. (Outlook, Word, Excel)

Shifts vary from 9:00am - 9:00pm Monday-Friday and occasional Saturdays. Do not apply if you cannot work these shifts.

Job Types: Full-time, Permanent


  • Dental care
  • Extended health care
  • On-site parking
  • Paid time off


  • 8 hour shift


  • customer service: 1 year (required)
  • Hiring 1 candidate for this role

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Get approved for financing today!

Get approved for financing today!

Whether you are an existing client or brand new to LendCare, you can access financing for automotive repairs, healthcare (including dental and vision), and trips to the vet.

You can learn more about—and apply for—our current consumer financing programs below.

*Conditions Apply